Skip to content
De Lunes a Domingo de 8:00 am a 10:00 pm
De Lunes a Domingo de 8:00 am a 10:00 pm

Do you have a question?

We are always here to help.

How do I shop at Petit Paris?

It's simple! Browse our online store, and select those products you want to taste. Some of them, like the main dishes, have options to choose the accompaniment and / or sauce of your choice.

Once you have your order ready, simply select in your cart if you want delivery or remove at our Marbella branch.

 

In case of delivery, select the estimated date and time for delivery. Yes, you can also buy for a future event!

 

Then you can choose the method of payment. For your convenience we offer ACH transfer, Yappy by Banco General and payment of Visa, Mastercard, American Express and Apple Pay cards.

Et voilà! Just wait to enjoy our French delicacies.

 

Can I make a reservation?

At this time, by government regulations, we are only serving our loyal customers through delivery and pick up in store.

 

Once we get over this situation, we will gladly provide you with an easy way to book from our website.

 

Is there a minimum purchase amount?

No. You can buy if you wish from a Bircher Oatmeal, to a Saint Honoré to share with the family, our chefs with pleasure prepare it for you.

 

How long does my order take?

Either to pick up at our store or take it to your home, we require a minimum time of 30 minutes to prepare your order, and we even have products that require a 24 hour advance order.

Therefore, when you select the time and date of delivery in the shopping cart, you will see that you will not be able to do it with less time than the minimum required.

 

Is there a cost per delivery?

Yes, to guarantee efficiency and proper handling of our products, we opt for our own courier. During the checkout process, you will see the cost of shipping. In-store pickup is always free.

 

My order arrived incomplete or damaged. How do I make a claim?

At Petit Paris we are known for the careful handling of our products for shipping. We have HACCP quality certification. It means that each step is organized to achieve the "0" error. However, something may happen. In this case, at the time of delivery or withdrawal, we ask you to review your order against your invoice to be sure that nothing is missing. How we deliver the orders ourselves, the claim is made once with our courier so that we can solve the error once.

 

What type of packaging do you use for orders?

At Petit Paris we always think in favor of the environment and the well-being of our clients, for a long time we have made the decision to use only biodegradable packaging. 

 

 Read here our shipping conditions